Terms of Service

1. These terms, and who they bind

In these terms, "F2S International", "we", "us" and "our" mean F2S International, an education and migration consultancy advising students and families on study, work and relocation abroad, operating from offices in Ireland, the United Kingdom and India. "You" and "your" mean the person using our website or engaging us for advice or application support, and any parent, guardian or sponsor acting for you.

These terms apply to your use of f2sinternational.com and to any consultancy service we provide. By browsing the site, submitting an enquiry, or instructing us to act on your behalf, you accept them.

Where we agree a separate written engagement letter, service agreement or fee schedule with you, that document governs the specifics of your case — the scope, the deliverables and the price. These terms fill in everything it does not say. If the two ever conflict, the signed agreement wins.

2. What our service covers

Depending on what you engage us for, our work may include:

• Counselling and profile assessment — reviewing your academic record, English test results, finances and immigration history, and telling you which destinations and routes are realistic.
• Course and institution shortlisting — matching you to programmes at institutions appropriate to your grades, budget and intake.
• Application preparation and submission — assembling documents, drafting statements of purpose with you, and lodging applications with universities and colleges.
• Offer, deposit and enrolment coordination — liaising with admissions teams, tracking conditions and helping you meet them.
• Visa and immigration documentation support — preparing the evidence pack, checking it against published requirements, and supporting you through the application and any interview.
• Post-arrival guidance — practical help with the first weeks abroad, such as registration, accommodation leads and banking basics.

We provide guidance and administrative support. We are not a law firm and nothing on this website or in our correspondence is legal advice. Where your case needs a regulated immigration practitioner or a solicitor, we will say so and recommend that you instruct one.

3. What we cannot guarantee

This is the most important section on this page, so we will not soften it.

Specifically, we do not guarantee:

• Visa or immigration permission. Granting, refusing, delaying or revoking a visa, study permit or residence permission is the sole decision of the relevant government authority — for example the Irish Immigration Service Delivery, UK Visas and Immigration, or IRCC in Canada.
• Admission, scholarships or fee waivers. Offers are made at the discretion of each institution, against its own entry standards and available places.
• Employment or placement. We do not act as a recruitment or job-placement agency, and we make no promise of a job, an internship, a salary level or sponsorship by any employer.
• Processing times. Universities, embassies, visa application centres and immigration departments set their own timelines. We cannot accelerate them.
• Continuity of rules. Fees, financial thresholds, post-study work durations, dependant rules and eligibility criteria change frequently, sometimes mid-application. Our advice describes the position as we understand it on the day it is given.
• Third-party performance. We are not responsible for the acts, errors or delays of institutions, authorities, airlines, banks, insurers, landlords or test providers.

Anyone in this industry who promises you a visa is misleading you. If you have been told otherwise — by us or by anyone else — ask for it in writing, and read this section again.

4. The nature of our advice

Our guidance is based on published requirements, our professional experience and the information you give us. It is general and case-specific in equal measure: accurate for your circumstances as described, on the date given, under the rules then in force.

Articles, guides, checklists and cost tables on this website are published for general information. They are not tailored to your situation and should not be relied on as the sole basis for a decision. Always verify fees, thresholds and eligibility on the official government or university source before you commit money or time.

5. Your responsibilities

The quality of the outcome depends heavily on you. By engaging us, you agree that:

• Everything you tell us is true, accurate and complete. This includes your grades, test scores, employment history, funding, family details and — critically — every previous visa application, refusal, overstay or immigration breach anywhere in the world.
• Every document you provide is genuine. Forged, altered or fraudulently obtained documents are a criminal matter and typically trigger a multi-year ban from the destination country. We will not knowingly submit such a document, and we will end the engagement immediately if we discover one, without refund and without liability to you.
• Declarations you sign are yours. Where an application requires a personal declaration or signature, it must be made by you, honestly. We prepare and check; we do not certify the truth of your statements.
• You will meet deadlines. Deposits, condition deadlines, biometric appointments, medical and TB tests, and visa filing windows are unforgiving. Missing one is usually irreversible for that intake.
• You will hold funds properly. Where a route requires maintenance funds held for a minimum period, the money must genuinely be there for that period, in a qualifying account, and be explainable.
• You will keep us updated. Tell us promptly if your circumstances change — marriage, a new job, a refusal elsewhere, a change of funding — because it may change the right strategy.
• You will read what you sign. Offer letters, tuition and refund policies, accommodation contracts and visa conditions are agreements between you and that third party.

If information you give us is incomplete or inaccurate and an application is refused or delayed as a result, that is not a failure of our service, and our fees remain payable.

6. Fees, payment and refunds

Our service fees, what they cover and when they fall due are set out for you in writing before you commit — in a quotation, fee schedule or engagement letter specific to your case. We do not publish a fixed price list on this website, because the work varies enormously between a single-country undergraduate application and a family relocation across two jurisdictions.

• Our fees are for professional service and time — the counselling, preparation, checking, correspondence and filing we carry out. They are not a payment for a result, and they are not contingent on a visa or an offer being granted.
• Third-party costs are separate and are yours. Tuition deposits, university application fees, visa and immigration fees, health surcharges, biometric and courier charges, English test fees, medical and TB tests, translation, attestation and insurance are paid by you to those parties, at their published rates. We do not control or refund them.
• Refunds. Where a refund is available, the circumstances and basis are as set out in the written agreement for your case. As a general principle, work already performed is not refundable, and money already paid on your behalf to a third party can only be recovered under that third party's own refund policy — if at all.
• Refusals. Because the decision is not ours to make, a refusal by an institution or an immigration authority does not by itself entitle you to a refund of our service fee.
• Payments. Pay only through the channels we confirm in writing, and always ask for a receipt. We will never ask you to send money to a personal account or to an unnamed third party.

If anything about a fee is unclear, ask us before you pay. We would far rather answer the question twice than have you proceed on an assumption.

7. Third-party services and links

Delivering your case requires third parties: universities and colleges, immigration departments, embassies and outsourced visa application centres, English test providers, banks, insurers, medical clinics and accommodation providers. Your relationship with each of them is direct and governed by their terms, not ours.

Our website links to external pages, including government and university sources. We link to them because they are authoritative, not because we control them. We are not responsible for their content, accuracy or availability, and a link is not an endorsement.

8. Use of this website

The content of this website — text, guides, layout, graphics and the F2S International name and logo — is owned by us or used with permission, and is protected by copyright and trade mark law. You may read, print and share our guides for your own non-commercial use, with attribution. You may not republish, resell, scrape or systematically copy our content, or present it as your own, without written permission.

You agree not to use the site unlawfully, to attempt to gain unauthorised access to it, or to interfere with its operation. We may change, suspend or withdraw any part of the site at any time, and we do not promise uninterrupted availability.

9. Limitation of liability

We take our professional obligations seriously, and nothing here excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded — including your rights as a consumer under Irish and EU consumer law, which are unaffected by these terms.

Subject to that, and to the fullest extent permitted by law:

• We are not liable for the decisions of universities, employers or immigration authorities, including refusals, delays, revocations, changed criteria or lost documents in their possession.
• We are not liable for losses caused by information you gave us that was inaccurate, incomplete or withheld, or by your failure to meet a deadline or a condition.
• We are not liable for indirect or consequential loss, including lost earnings, lost opportunity, lost academic year, or the cost of flights, accommodation or tuition committed to in anticipation of an outcome that did not follow.
• Our total liability arising out of or in connection with our services is limited to the total service fees you have actually paid us for the engagement giving rise to the claim.

We are also not liable for failure or delay caused by events beyond our reasonable control, including changes in immigration law or policy, government or institutional strikes and closures, natural events, conflict, or failure of communication networks.

10. Ending the engagement

You may end your engagement with us at any time by telling us in writing. We may end it if you ask us to act dishonestly, if you provide false or forged documentation, if you fail to pay a fee that is due, if you repeatedly miss deadlines that make the work impossible, or if the working relationship breaks down.

On termination, we will return the original documents we hold for you and account for any fees due or payable. Fees for work already carried out remain payable. Ending the engagement does not affect the sections of these terms that are intended to survive it, including liability and governing law.

11. Complaints

If you are unhappy with any part of our service, tell us — early and in writing, to info@f2sinternational.com, with your case details and what you would like us to do. We will acknowledge your complaint, look into it properly and respond with our findings. Most problems in this field come from a missed expectation, and most are fixable if raised while the application is still live.

12. Your personal data

How we collect, use, share, transfer and retain your personal data — and the rights you have over it under the GDPR — is set out in our Privacy Policy, which forms part of these terms. Please read it alongside this page.

13. Changes to these terms

We may update these terms as our services, tools or legal obligations change. The version published on this page, with the "last updated" date shown, is the one that applies. Changes are not retrospective: the terms in force when you engaged us continue to govern that engagement unless we agree otherwise in writing.

14. Governing law and jurisdiction

These terms, and any dispute or claim arising out of or in connection with them or our services, are governed by the laws of Ireland. You and we agree that the courts of Ireland have exclusive jurisdiction, except that if you are a consumer resident in another EU or EEA state, you keep the protection of the mandatory consumer laws of your country of residence and may bring proceedings there.

If any provision of these terms is found to be unenforceable, the remaining provisions continue in full effect.

15. How to contact us

For any question about these terms, about a quotation, or about an engagement in progress:

• Email: info@f2sinternational.com
• Phone (Ireland): +353 89 499 4406
• Phone (India): +91 9562 606 010
• Ireland: Block B1, The Quarter, Citywest Avenue, Citywest, Co. Dublin, D24 V4PV, Ireland
• United Kingdom: 156 Bow Common Lane, Mile End, London E3 4HH
• India: 5th Mile, Panamaram, Wayanad, Kerala 670645

Last updated: 7 August 2026